Tableau Accelerator Google Analytics

Ticketing Accelerator

The Ticketing Accelerator will allow you to monitor and manage tickets opened by customers. This report is full of indicators allowing you to manage tickets from different points of view. For example by priority, type, channel and owner. Moreover you will have a summary table to quiclky check open tickets and their status.

You will be able to answer questions such as:

- How many tickets are open?

- What's the average closing time?

- What the average response time?

- Are we compliants with SLAs?

- How are tickets split by priority?

- How are tickets split by type?

- How are tickets split by channel?

About us

Visualitics was founded in 2016, immediately establishing itself as the benchmark for Tableau software, the world's leading platform for data analysis and data visualization.

Our value proposition speaks for itself: we help companies become data-driven organizations.

The mission is not only to achieve this goal; above all, we want to build together with the customer the most suitable path to achieve it, with awareness and expertise.

Sede principale: Corso Vittorio Emanuele II 111, 10128, Torino (TO)

+39 011 19621 859